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BridalSassique.com - Quality bridesmaids dresses at cheap prices. Cheap formal gowns, prom dresses, great quality.
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Returns & Exchanges
We are committed
to providing excellent customer service and continue to strive for your
satisfaction.
If you are trulynotsatisfied with your order, you may return it for a refund - 100% Satisfaction
Guaranteed.
*BRIDAL GOWNS
& CUSTOMIZABLE FLOWER GIRL DRESSES ARE NON-RETURNABLE*
All returnsmustfollow our guidelines:
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1.) You
must contact uswithin 3 business daysafter delivery
date for a Return Authorization #.
2.) All returns must be shipped backno later than3businessdays after the Return Authorization # is sent.
3.) All shipping charges are non-refundable, returns are subject to a
10% restocking fee.
4.) Please, absolutely no refunds on orders of 3 dresses or more.
NO EXCEPTIONS
All
returns must have original plastic packaging, tags must be intact,
gowns must not show any sign of wear, have any scent or alterations.
Items returned without a Return Authorization # or items not in
original conditions will be rejected and automatically shipped back.
Shipping
Fees: Please note - If you originally got free shipping with your
order, you will be refunded for the price of the dress minus the
regular UPS GROUND shipping charge calculation on our website.
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EXCHANGING
YOUR ORDER:
To fill out an Exchange Form, please clickhere.
There are no restocking fees for exchanges or store credit returns.
Your return will need to bepostmarked within 14 days of the date it was
delivered and signed for
(not the original date of your order, which would allow for less than 14 days
for your return).
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Unlike many bridal
shops and our competitors, we accept returns.
We want you to be 100% satisfied with your purchase.
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EXCHANGING YOUR
ORDER:
To fill out an Exchange Form, please clickhere.
There are no restocking fees for exchanges or store credit returns.
Your return will need to bepostmarked within 14 days of the date it was delivered and signed for
(not
the original date of your order, which would allow for less than 14 days for
your return).
RETURNING FOR STORE
CREDIT
:
Your store credit is always valid with us and never expires.
There are no restocking fees for exchanges
or store credit returns.
To fill out a Store Credit Form, please
clickhere.
Upon receiving your return, you will receive an e-mail with instructions
and a PIN # with your store balance when you are ready for a new order.
Your return will need to bepostmarked within 14 days of the date it was delivered and signed for
(not
the original date of your order, which would allow for less than 14 days for
your return).
We value your business
and strive for your satisfaction.
We want you to be pleased with your
transaction - if you are unhappy with your dresses, you may exchange,
get store credit or return for a refund.. Any price adjustments will be made
by our friendly staff.
Please note that the dresses must be in original condition, with the
plastic covering and must not have or show any damage, stain or sign of
wear.
Returns for Exchanges/Store Credit
TO EXCHANGE
YOUR ITEM, PLEASE CLICK
HERE
.
TO RETURN FOR STORE CREDIT, PLEASE CLICK
HERE
.
Your return will need
to bepostmarked within 14 days of the date it was delivered and signed for
(not the original date of your order, which would allow for less than 14 days
for your return).
Please note that customer paid shipping charges are not refundable, and that the
returned merchandisemust be returned with the tag attached. We cannot
accept a return or exchange of any item with any indication that it has been
worn.
Please download our RETURN
FOR STORE CREDIT form, print, fill out and enclose it with your item. You may
download our Store Credit form by clickinghere.
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Shipping
Estimated Delivery
Time
All orders placed by
3:30 PM PST are usually shipped on the same day*
*Except on holidays, backorders, incomplete and international orders.
Because
we ship our international orders via USPS, it will usually be shipped on the
following day.
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Delivery times to 48 Contiguous States
UPS Ground-
Arrives in 3-5 business days, guaranteed.
UPS 3 Day Select-
Arrives in 3
business days, guaranteed.
UPS
2nd Day Air-
Arrives in 2
business days, guaranteed.
UPS
Next Day Air Saver*-
Arrives in 1
business day, delivered by 3:00 PM, guaranteed.
UPS Next Day Air Early AM*-
Arrives in 1 business day, delivered by 8:00/8:30 AM, guaranteed.
*Varies by state.
USPS Priority Mail
-
Arrives in 2-3 days, including Saturdays.
USPS Express Mail-
Arrives the next day or 2nd day, in most cases.
Excludes Sundays & holidays. If you need an item the next day, please
check first if USPS will be able to commit to delivering your package on time.
For more info, pleasecontactus.
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International/Overseas Customers
UPS Worldwide Express
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One- or two-daydelivery times for
international shipments to major business centers around the world
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Available comprehensive electronic tracking and
tracing
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Door-to-door, customs-cleared service
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Saturday delivery available
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Included protection by UPS against loss or damage
up to a value of US$100
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Three free delivery attempts for unclaimed
shipments
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Free on-demand pickup
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Guaranteed next day delivery by 10:30 a.m.,
noon, or by the end of the business day to Canada.
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How to
Place an Order
We accept Mastercard,
Visa, Amex through our secure credit card form; all major credit cards through
PayPal, Money Orders.
Our server is secured with the highest SSL certificate
commercially available.
How Do I Place An
Order?
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Having payment problems?
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Make
sure you carefully enter your credit card information slowly
Try again in a few minutes-
Common Paypal Errors:
You don't know if your order went through.
ANSWER:Check your e-mail to see if you got a confirmation of
your purchase. If you did not receive any type of confirmation
that the payment was sent, your order did not go through. You
may go back and place your order using our 100% Secure Credit Card
form, or call/fax us to place an order.
If you do not log into your account to confirm the order, the
transaction will not go through successfully.
Otherwise, feel free to
e-mail us tocontactus to place your order with us.
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You could win a free dress!
We respect your privacy. 110% NO SPAM.
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