General FAQs

Q: Why are your dresses so affordable?

A: Our dresses come directly from the factory/warehouse, so we are able to sell low to our customers.
We use the same high-quality fabrics, but can offer them at a high discount because of our high volume-since we don't have the additional overhead constraints that other bridal shops must overcome. Since operating this website is much less expensive than a typical retail establishment, we are able to pass these savings on to the general public.  We know how expensive weddings are, and this is your chance to save much more money.  For a dress that your bridesmaids will wear once, why pay retail prices?

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Q: I've never ordered online & am afraid to purchase because of quality, fitting & color matching reasons...please advise?
A: We are known for our unique styles, great quality & rock bottom prices.  Though our prices are low, we do not sacrifice quality & continue to exceed our customers' expectations.  Shopping at BridalSassique.com is very simple- if you're worried about the the fitting, all you have to do on your behalf is send us the measurements, and we'll pick out the sizes for you.  If you're worried about the color(s), you may order fabric swatches.

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Q: There was a dress that I was interested awhile ago.  Now it's gone, what happened?

A: Providing quality dresses at affordable prices comes with a price-you've got to be quick.
Our dresses come in a first come, first serve basis.  Our inventory changes daily, and we update our website as quickly as we could. 
We try our best to assist you personally when it comes to these situations. If the dress style is gone, that means that the manufacturer has sold them all out, and they may either receive more shipments or they may not. 
Please contact us if you have any questions regarding this issue.

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Q: How accurate is your inventory?

A: Our inventory is 98% accurate.  Though one style may be in stock, that could mean we may have 100 pieces left, or 2.
As soon as it is all sold out, we remove it from our website immediately.
We update our website ourselves, so there is no need for us to contact a web developer to update it for us-we do it ourselves for convenience and accuracy.  Because the manufacturer receives many new shipments almost every 3-4 weeks, our inventory tends to change very quickly.  We do try our best to provide you with the most accurate information, and if you'd like to know if a specific style is available, feel free to contact us.  Don't forget to include the following information: -style no., -color(s), -size(s).

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Q: One of my bridesmaids already purchased a dress, and she received it already.  
A: I was going to place another order for my other bridesmaids, but the style is gone! Now what?
Our merchandise are high in demand & therefore we cannot always guarantee that a specific style will be in stock.
We STRONGLY suggest that you place the order all at the same time to ensure that you get your order first.  
If you need to ship to multiple addresses, have your bridesmaids place an order all on the same or next following day with their own shipping addresses.
 

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Q: Can I get some fabric swatches?
A: We do carry some fabric swatches with us, please let us know what style # and color you are interested in so that we can send out any fabric swatches that we may have.  We'll be more than happy to mail them out for only 50 cents, please click on our 'FABRIC SWATCH REQUEST' link to request fabric swatches.
 

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Q: Can I get extra fabric?
A: Extra fabric requests must be made through one of our representatives so that we can special-order the material for you.
Extra yardage cannot be purchased on our website, you have to contact us first, and our customer representative will assist you in the process of purchasing extra fabric.  Note that there will be additional shipping fees for the material.
Prices for extra material range from $5.00-$15.00 per yard; depending on the type of material. You must contact us to order extra fabric if it is available.
 

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Q: Do you sell flower girl dresses or gloves, accessories?
A: We would love to start selling other merchandise & accessories, but for now, we are selling only bridesmaids dresses, formal gowns and a few selected items.  Sooner or later, we will definitely sell more merchandise as we expand.  

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Q: Exactly what is BridalSassique.com?
A: Bridal Sassique (pronounced as Saseek) brings in 3 different meanings- bridal, sassy, and unique combined.  
We believe that you don't have to spend a ton to be 'sassique'.  By placing an order with us, you're saving over 50% compared to retail, AND you're also getting quality merchandise at the LOWEST prices ever.  For a dress that your bridesmaids will wear once, why pay retail prices?
Besides the meaning of Bridal Sassique, we are a woman-owned company who are authorized dealers for the factory of our dresses.

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Q: Where are you located?
A: We operate exclusively online, therefore all of our merchandise can only be sold on our website.
Your order(s) will be shipped directly from Los Angeles, CA.

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Q: Do you ship to APO/military addresses?
A: Yes, we sure do!  For all APO and military addresses, we use USPS PRIORITY MAIL, which takes about 1-3 days.

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Q: How long does shipping take once an order is placed?
A: All orders placed by 3:30 PM EST are generally shipped out on the same day.  Shipping thereafter takes 3-5 BUSINESS days via UPS GROUND.
Please visit our Customer Care Page for the delivery time map.
 

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Q: I am ordering 4 dresses for my bridesmaids, but one of my bridesmaids lives in another state.  
A: Can you ship the one dress to her?
Yes, simply place separate orders but make sure to do it at the same time to ensure the availability of the dresses.
You will have to place the order separately and we will have it shipped immediately.
We would recommend that you have your bridesmaids order separately at the same time, or order the dresses as one to get a lower shipping fee.
 

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Policies FAQs

Q: What's your return policy?
A: You can learn more about our return policy here.

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Payment FAQs

Q: What are my payment options?
A: We accept all major credit cards-Visa, Mastercard, AMEX, Discover.  We also accept PAYPAL, and money orders; but
please note that this is not recommended if you need the dresses immediately.
For those who do not feel comfortable entering their credit card information over the internet 
(even though our servers are 100% secure), we understand and will be more than happy to assist you over the phone.
 

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Q: I don't like to order online.  Can I send a money order?
A: Yes, you may - however, we prefer that you provide us with the style no., color, sizes & qty so that we can put it on hold for you.
Please contact us so that we can assist you further.
 

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Q: My wedding is not until next 8 months, should I order the dresses now?
A: We highly recommend that you do so as soon as possible especially if you've already fell in love with the one style that you know is 'the one' for your bridesmaids.  Our dresses are HIGH in demand and we cannot guarantee that particular style will still be available later.
As styles go out of stock, new styles come in again but they will always vary in design, color & size.
 

Fitting/Size FAQs

Q: Many of your styles are either backless or have a very low cut back design, is there a specific type of bra I can wear?
A: Many of our styles have a self-bra already sewn inside the dress, eliminating the need for a bra.  However, there are many bras that you may use for low cut or backless designs.
Many retailers out on the market now sell various bras that you can wear even with backless or low back cut dresses.
There are adhesive bras, low back strapless bras & backless silicone bras that can be purchased at any department store, lingerie store or formal gown retail stores.  Prices range from $6.00-$50.00+, depending on what type of bra you purchase.